I’d like to take a moment to talk about correcting grammar. (Or spelling, or punctuation, or writing in general.) I get paid to correct others’ grammar for a living. I read dozens of pages every day, looking for editing mistakes. Sometimes, it makes my head hurt. So, when I log out for the day, the… Continue reading If you’re correcting grammar on social media, you’re just being a jerk
Category: Social media
How to add multiple Twitter accounts to your mobile app
Twitter recently shuttered their desktop app. It was a great app for managing multiple accounts from one place. The move angered people who had come to love its ease of use and its similarity to the mobile app. Luckily, this change didn’t affect the mobile app, which still allows you to manage more than one… Continue reading How to add multiple Twitter accounts to your mobile app
Why you shouldn’t accept every LinkedIn connection request
Recently, I received a connection request on LinkedIn. The name was in lowercase, so I was immediately suspicious. I decided to view their profile.
5 top tips for using live chat
It’s now commonplace for businesses to use a live chat service on their website or social media site. Not only is it an excellent experience for the customer to have instant communication with a company that interests them, but also it can hugely benefit the company itself. Live chat software can be a much more… Continue reading 5 top tips for using live chat
Jesus is afraid of the mall, or why punctuation matters
Recently, an incident occurred at one of the local malls (the largest mall locally, in fact) that prompted an armed police presence. People were, of course, commenting on news stories that local media were publishing on their social media accounts. Take a look at the first comment below taken from a Facebook post: Here, the… Continue reading Jesus is afraid of the mall, or why punctuation matters
One thing not to do when cold calling through LinkedIn
I want to talk about cold calling today. Particularly, I want to talk about cold calling on LinkedIn and one thing to avoid when doing it.
The rise of social media customer care
Customer care is an integral part of every business’s success. Customer service is a way of building a better relationship with your customers, thus increasing the opportunities for a positive impact on sales and customer loyalty. Social media has not only emerged as a platform for marketing and advertising, but it is also a great… Continue reading The rise of social media customer care
3 downsides of not targeting your Twitter followers
Not too long ago, I started managing the Twitter account for a local company. I was recently going through their follower list, and I noticed something was off. What I discovered was that those who had been previously managing the account thought that one way to get lots of followers was to follow people with… Continue reading 3 downsides of not targeting your Twitter followers
How to invite friends and family to like your Facebook page
Do you have a Facebook page for your company? How do you tell your friends and family about it? Do you write a post and ask them to like your page? Do you share one of your posts from your page? Did you know that Facebook actually has a built-in feature for inviting your Facebook… Continue reading How to invite friends and family to like your Facebook page
How to hide tweets with certain words
Have you ever wanted to stop tweets with certain words from showing up in your Twitter feed? Earlier this year, a fairly high profile criminal trial took place here in Lethbridge over a several-day period. All the media outlets were livetweeting it on their corporate accounts and their individual accounts. This clogged up the feed… Continue reading How to hide tweets with certain words